Marco Webchat

Start your Webchat

Casto has partnered with Sabre, one of the major global distribution systems, to offer our clients Marco Messenger and Marco Webchat. Marco is currently available to all Casto Travel corporate clients at no additional cost. If you have questions, please contact your Casto liaison or have us contact you.

Ready to chat?   Start your Webchat with Marco

If you'd prefer to chat with us via Facebook Messenger, we have that option available too.

Please visit our Marco page for more information about our Marco initiative.

The future of

Marco can be accessed any time of day from an Internet-connected mobile device or computer. Should you encounter an issue with the service, simply message “agent” to receive our company contact information. As always, our agents are available to assist should you encounter any issues.

Infosheet       FAQs       YouTube

This service will continue to be improved based on the requirements of our users. Our goal is to measure the convenience and ease of use these platforms offer our clients.

Features at a glance

  • Flight Exchanges: Exchange simple roundtrip, single traveler flights so long as the city pairs remain unchanged.
  • Seat Selection: Select a seat for your upcoming flight. Paid seats are also offered.
  • Request Special Meals: Conveniently make a meal request.
  • Flight Q&A: Ask questions related to your flight. For example, gate location, flight departure status, etc...
  • Invoice and Itinerary: Easily request to receive an emailed copy of your invoice and itinerary.