Last updated: January 14, 2019
Casto adheres to the EU-U.S. Privacy Shield Framework (the “Framework”) as set forth by the U.S. Department of Commerce regarding the processing of Personal Information (as defined below) that is transferred from the European Economic Area (“EEA”) and Switzerland to the United States. Casto certifies to the Department of Commerce that it adheres to the Privacy Shield Principles (the “Principles”). If there is any conflict between this Policy and the Principles, the Principles will govern. To learn more about the Framework, and to view our certification, please visit https://www.privacyshield.gov.
This Privacy Shield Policy does not apply to the processing of Personal Information we do on behalf of our customers. To learn more about the processing of your Personal Information in that context, please refer to the relevant customer’s privacy notice.
We may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We use reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
We will give you an opportunity to choose whether your Personal Information may be used for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by you, or if we intend to disclose it to a category of third parties acting as data controllers that we have not previously disclosed to you. In such circumstances, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures where non-sensitive Personal Information is involved, and to opt in where sensitive Personal Information is involved.
If you have any questions or concerns, please write to us at the address listed below. We will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of Personal Information in accordance with the Principles.
If an issue cannot be resolved through Casto’s internal dispute resolution mechanism, you may submit a complaint, at no cost, to JAMS, which serves as Casto’s third-party alternative dispute resolution provider. For claimed violations of the Principles not resolved by these mechanisms, you may be able to invoke binding arbitration as detailed in the Principles.
If you have questions, concerns, or complaints about this Privacy Shield Policy or Casto’s privacy practices, please contact us by email at firstname.lastname@example.org or write to us at the following address:
This Policy may be changed from time to time, consistent with the requirements of the Framework. You can determine when this Policy was last revised by referring to the “Last Updated” legend above. Any changes to this Policy will become effective when posted to our website.
Fran Mincey - VP of Global Sales and Account Management