Ready for a change?
A job at Casto is unlike any other job you’ll ever have. You’ll be challenged. You’ll be inspired. You’ll have fun. And you’ll be gratified. You’ll be part of something exciting and fulfilling; collaborating with people to design authentic, enriching, and sometimes profoundly life-changing travel experiences.
Working at Casto
The Casto experience is all in the details. Every connection, every handpicked trip, every carefully planned moment of your client’s voyage has been carefully vetted – even the little surprises will seem serendipitous. And it doesn’t matter to our clients some of the time, it matters all of the time.
The result: Clients so loyal to Casto that they trust their travel experiences to you, uniquely, now and for years to come.
Making complicated look easy.
It means we’re always asking, “Is the client experience the absolute best it can be?” More often than not our answer is “no.” We continuously redefine the experience an advisor can provide and create ways to connect our clients with the experiences that transform.
It means using your experience, intuition and expertise when asking the question “Is the client experience the absolute best it can be?” It means knowing how to engage with each client to make the right connection. It means truly listening to our clients, time after time, so that that they trust their travel experiences to only you, now and for years to come.
Does this sound like the kind of company you want to be a part of? If so, and you’ve got an outstanding story to share, say hi to us.
What We Look For
Casto employees are a unique group. No two of us are alike and yet we share some common bonds that make our clients love what we do.
We know what our clients really want because we’re empathetic. We surprise and delight our clients because we’re intuitive and, we have fantastic relationships with our clients because we’re authentic.
More than that, we’re motivated, fun, entrepreneurial, problem solvers, professional, dynamic, and creative; just to name a few of the traits you can enjoy being surrounded at Casto.
As an employee with Casto, you will have access to more than just your base salary. We like to make sure you are taken care of and provide the option to have access to a the full suite of health, dental, vision, disability, and life insurance.
We also provide an above industry standard amount of paid time off and even have an added sabbatical bonus for advisors every seven years.
Plus there’s the perks of working in the travel industry, including access to great discounts on travel experiences through the relationships we have formed with our industry partners.
Openings at Casto Corporate
At this time, we have one specific opening for our corporate team.
Travel Account Manager
Type of position: Full-time, Employee; Available for remote work
In this role, your objective is to implement, maintain and grow a designated client base. You will work closely with customers and operations to meet client expectations and bring additional value to the customer. To succeed in this position, you must have a passion for managing client business relationships.
- Manage multiple accounts
- Conduct effective implementation program
- Build and maintain strong relationships at all levels
- Communicate client objectives
- Resolve customer concerns in a timely manner
- Perform strategic analysis of client data for potential cost saving opportunities
- Develop business plans that will align with client objectives and expectations
- Prepare quarterly business reviews
- Create and analyze client surveys
- Responsible for RFPs
- Minimum of 5 years account management experience
- Experience in travel industry is a strong plus
- Excellent written and verbal communication and presentation skills
- Strong negotiation and problem solving skills
To apply: Please email your cover letter (including salary requirement) and resume to firstname.lastname@example.org with the subject ‘Casto Travel - Travel Account Manager’.
Openings at Casto Vacations
For openings at Casto Vacations, please refer to the Casto Vacations website
Casto is an Equal Opportunity Employer
Casto does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.