Headquartered in San Jose, California, Casto Travel is a travel management company that grows and adapts to the needs of our clients. We are a global family of travel professionals passionately committed to being traveler centric and providing exceptional service. With worldwide sales in excess of $160 million, we tirelessly work to improve our industry and the travel lives of our clients through our care, dedication and services.
Casto provides corporate, concierge, vacation, and group travel management services. As features unique in our industry, Casto also operates its own in-house visa and passport processing team as well as an After Hours desk. Our clients can rest assured that their travelers will never be left stranded as our in-house After Hours desk, well versed with your company profile and needs, can assist in any travel emergency.
Casto is a global company with over 200 people located throughout the United States and the Philippines. We have an especially strong presence in the San Francisco Bay Area, with multiple offices to serve clients in that region.
With over 40 years of experience, we use our knowledge, insight, and global partnerships to bring you the best travel management services possible.
Travel companies face hurdles when applying AI to help their agents and to improve the customer experience. Included in this article is mention of Casto's chatbot focused on post-ticketing services for travelers. View entire article on the 'Travel Weekly' website
Providing insight into the travel industry and AI, Casto Travel's Marco chatbot is featured as expediting responses to common traveler requests. View entire article on the 'Travel Market Report' website
The history and current state of Casto's chatbot efforts are mentioned when discussing Sabre's chatbot pilots that are now in full effect with Casto and TSI. View entire article on 'The Beat' website (subscription required)
Fran Mincey - VP of Global Sales and Account Management