In all my years in the industry and the numerous times I have implemented new travel management companies, this was the first time everything went so smoothly!! Casto Team was on top of its game! Always proactive! Always available! And no matter what curve ball was thrown at them, they adjusted and customized to fit our needs! We are excited to be partnered with Casto!!
We have been a client of Casto Travel for more than 9 years and they continue to serve us well. We have been solicited by many other Travel Management companies over the years but found Casto Travel solutions to best match our needs.
Working with Casto Travel for the past several years has been a true business partnership. With their partnership we have been able to realize major cost savings as well as keep informed on travel industry trends and news. We are pleased with the quality of customer service they provide. Reliable and efficient agents makes our day to day business travel process stress free.
Casto is a true business partner. Service is outstanding and we’re expanding their support for worldwide travel.
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Travel companies face hurdles when applying AI to help their agents and to improve the customer experience. Included in this article is mention of Casto's chatbot focused on post-ticketing services for travelers. View entire article on the 'Travel Weekly' website
Providing insight into the travel industry and AI, Casto Travel's Marco chatbot is featured as expediting responses to common traveler requests. View entire article on the 'Travel Market Report' website
The history and current state of Casto's chatbot efforts are mentioned when discussing Sabre's chatbot pilots that are now in full effect with Casto and TSI. View entire article on 'The Beat' website (subscription required)
Fran Mincey - VP of Global Sales and Account Management