Each company is assigned to a pod of dedicated agents who specialize in complex and international trip planning. With two levels of service, Corporate and Concierge, we add a personal touch to each reservation.  A concierge transaction includes corporate air, hotel, car, and/or rail arrangements, as in the corporate transaction, but with the added element of vacation travel, confirmation of all reservations 24 hours prior to arrival, dining, golf, and spa appointments…the possibilities are endless.

So, what sets Casto agents apart from all others?

1.  Best In Class Service - All agents agree to adhere to a strict set of service standards. And, we don't just give these lip service, we meet each and every week to review how we are measuring up to our standards and celebrate the success stories that resulted from them.
2. Experts in International and Complex Itineraries - We know that your travelers are Internet-savvy and that's why we provide a superior online booking tool to facilitate most domestic and direct reservations. Our agents can assist with those reservations as well, but their specialty is in booking international and complex itineraries. In fact, they attend a rigorous training program each year to perfect their skills.
3. Average Tenure - The most compelling testament to our agent team is their tenure. The average tenure within Casto is 7 years - which means they like what they do!