(These instructions are also to be used for "renewal" of any passport issued more than 15 years ago or issued prior to age 16.)

The government processing time for a standard US passport is now in excess of 10 weeks; however, Casto has cut the average time down to 3 – 4 weeks. We are also able to process a limited number of Emergency overnight and unlimited Expedited requests.

• Certified birth certificate with embossed / raised seal; or
• Original naturalization papers; or
• Previous US Passport

• Application form – U.S. Department of State form DS-11 will be generated through the new US Dept of State online wizard and will assign a 2D barcode to the upper LEFT side of the application form when printed. 
  • Instructions: accept the Privacy Policy and then choose to apply for a Passport Book, Passport Card, or Both
  • Complete the appropriate form online
  • Print two (2) complete copies.  You must have Adobe Reader to view and print the generated application form. Download free Adobe Reader here .
  • Do not sign until requested in Step 2

• Two (2) passport photos – Casto locations and pricing
• Government issued identification (i.e. state issued driver’s license or military ID)
• Complete two (2) copies of the Letter of Authorization
• Confirmed itinerary for travel within 2 weeks or, if not available, Letter in Lieu of Travel Itinerary from your employer

Step 2: Visit a local passport acceptance facility to request a sealed envelope with all above documents

• Bring two (2) checks (cash and credit card not accepted) – one will be for $25 for the processing facility and the other will be for $135 for the Department of State passport and expedite fees
• Ask the clerk to execute the documents and place them in a sealed envelope addressed to the U.S. Passport Agency
• If you encounter a problem with a clerk refusing to do this procedure, please refer them to page 31 of the Passport Agent’s Manual “Hand Carrying of Executed Applications”
• Retain one (1) copy of the form DS-11 and one (1) copy of the Letter of Authorization for Casto

Step 3: Provide Casto with completed documents within 2 business days of obtaining sealed envelope

• Sealed envelope from Step 2
• Completed Casto Registration Form
• One (1) copy of the form DS-11 and one (1) copy of the Letter of Authorization

• Visit a Casto location; or
• Send via FedEx, UPS, DHL, or Priority Overnight service (standard US Postal mail will not arrive in time) to: Casto Visa | Passport, 900 Lafayette Street, Suite 105, Santa Clara, CA 95050; or
• Have our Courier Service pick up the documents from your office

• Traveling with Children under 15? Complete the forms for Children’s Passport
• Attention! current Casto Clients: Be sure to update your corporate iCasto Profile or vacation Profile with your passport details and we’ll send you an advance reminder to renew prior to your passport expiration.