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Vacation Travel Specialist - Kentfield PDF Print E-mail

Location:  Kentfield, CA
Department:  Vacations
Post Date:  September, 2013

Casto is one of the largest full-service, privately owned travel management companies in the Western United States.  Established in 1974 by founder Maryles Casto, the company has grown in ranks of the top 30 agencies out of 25,000 in the U.S.

Position Summary
We are looking for a Vacation Travel Specialist with a client base, to work with the Casto office in Kentfield as an Independent Contractor. Position requires representation of Casto Vacations in a positive, professional and ethical manner to both clients and vendors.

  • Respond to incoming client requests by conducting travel planning, counseling, research, itinerary customization, document review/delivery, and post travel follow through
  • Seek, solicit and sell new travel clients using personal initiative as well as the sales and marketing support provided by Casto Vacations
  • Maintain accurate and complete client profiles, e-mail and mailing list information within Casto designated systems
  • Perform other travel consultant tasks and duties as assigned or as defined by management. Responsible for accurate invoicing of all reservations, (air, car, hotel etc.) for interface with the accounting system.
  • Maintain close, regular relationships with clients, key vendors and Casto's management team
  • Maintain excellent knowledge of Casto Vacations' preferred vendors and industry affiliations while continuously improving selling techniques and destination and product knowledge
  • Work diligently to sell preferred vendor products to maximize revenue
  • Participate in training and vendor relations sessions as reasonably required

  • Minimum 5-7 years leisure travel agent experience
  • Ability to handle multifaceted projects
  • Excellent organizational skills and detail oriented
  • Good communication skills, both verbal and written
  • Ability to work well under pressure
  • Ability to work independently.
  • Need to be able to lift and carry up to 40 lbs.



After37 years in the travel profession, I made the decision to join Castobecause as a locally-owned, family-managed professional travelenterprise, it's commitment to customer service and ethical practicesis unquestioned.  Casto has a clear vision of the future with an eyeout for the best in business practices.  It is an environment where Ican build on an already return, satisfied and trusting clientele base. Casto's real business is ensuring that what it gives our clients isonly the very best of experiences.

Helen E. Land
Vacation Travel Specialist, San Francisco


As a vacation specialist, Casto's association with Virtuoso makes my job easier. We can secure VIP access, upgrades and amenities that aren't available to the general public. Casto's management encourages us to expand our knowledge in this ever-changing industry. We are a part of a great team that delivers  outstanding customer service. 

Wendy Wayne
Vacation Travel Specialist, Kentfield 


Travel has always been my passion. After careers in banking, customer service, call center management, and advertising and marketing for a group of car dealers, an opportunity came about to work with Casto.  So, without any technical travel background, I learned "from the ground up" how to sell leisure travel. 
This is the first family owned business I've had a relationship with.  Maryles and Marc Casto show a level of support for their employees not seen in the corporate world for many years.  With the escalating cost of benefits, they still offer their employees good coverage.  In a business where travel is the product, they support their employees having personal travel experiences.
I look forward to many productive and rewarding years with Casto Travel.

Kathy Hersrud
Vacation Travel Specialist, Rapid City


To Apply

Please email your cover letter, resume and salary requirement (PDF documents only) in confidence to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Casto offers a competitive benefits package and an outstanding work environment. Compensation is competitive and commensurate with experience. EOE